Nature Of Medical Service
As regards medical service, it is noteworthy that in India there are several kinds of practices in vogue, i.e. Allopathy, Homeopathy, Ayurvedic, Unani, Acupuncture, Acupressure, Nature cure, Water Cure and to bring each and every service within the ambit of the Act is not an easy task. At the same time, people still believe in quacks and magic remedies. So it is not only the medical professionals who ought to be careful. It is rather the medical professionals who must be alert, it is prescription and abide by the instructions of their doctor without concealing any information which is vital to the ailment being diagnosed and treated.
The complaint can be filed by a consumer or any voluntary association registered under companies Act or Central Government or State Government or one more consumer having the same interest. Amendment made in the Consumer Protection Act provided for the filing of a complaint by a legal heir or representative in case of death of a consumer. It also facilitated for filing a complaint not only against trade but also against service provider in case of unfair trade practice.
October 20, 2018